Toll Free Support Line 1-866-701-5551.
Support Staff - Our knowledge, friendly, and dedicated support team bring a highly professional attitude to providing program support that addresses our client’s needs.
Helpdesk - Hours are Monday to Friday 9:00 A.M. to 5:00 P.M. Our policy is to return support calls within the same day business day. As day-to-day volumes vary, response time may be longer on some busier days.
Email Support - Email support is available at support.
User Manual - The Income Manager User Manual is regularly updated to provide more and clearer, content on procedures and methods. Manual revisions and updates are made available via download from the Member site.
Newsletter - Another resource to help keep you posted on procedures, tips, updates, training workshops, government interpretation bulletins, and other news and information relevant to your fundraising and data management needs.
Website - The Income Manager web site provides a knowledgebase of database processes and procedures, and fundraising how-to articles.